Office Incharge
Experience
Salary
Location
Job Description
Job Description
• Overseeing general office operation.
• Serve as the first point of contact for all sales / purchase / accounts related activities by responding to all phone and email inquiries in a timely and efficient manner.
• Attract potential customers by answering standard product and service questions.
• Prepare all sales/ purchase / accounts related documents and cutting plan according received the orders.
• Prepare GST filling data with TDS / PT with coordination CA firm.
• Maintaining accurate records on all current and potential customers as well as a log of all communications and maintain customer records with latest information.
• Follow up and monitoring of payments, prepare statement of accounts for customers, coordinate with territory sales person.
• Managing filing system.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Maintaining supply inventory and office equipment as needed.
• Creating, maintaining, and entering information into databases.
• Maintaining product inventory report monthly and preparation MIS report
• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
• Manage customs activities and documents of Import/Exports materials and orders.
• Identify and report customer concerns to the Territory sales person for further action.
• Weekly planning session with territory sales, supplier payment and logistics.
• Conduct all business within the scope of SMS company policies & procedures.
Key Qualifications
• Ability to deliver great customer experiences in any situation.
• Excellent organizational, planning and multi-tasking skills.
• Show initiative and resourcefulness.
• Command proven negotiation skills.
• Ability to handle high tempo and perform quick problem solving.
• Ability to manage reporting and forecasting duties accurately and timely.
• Demonstrate ability to work independently and within a team.
• Ability to learn on the job and work well under limited supervision.
• Maintain composure and customer focus while solving issues.
• Embody the very highest commitment to client service and care.
Required Experience, Skills and Qualifications
• A bachelor degree or equivalent (Preferred B.Com – Bachelor of Commerce)
• Minimum 3 years’ experience in Office In-Charge and/or office administration.
• Microsoft Word, Excel, PowerPoint, Outlook knowledge required.
• Good command of English in reading, writing, listening and speaking.
• Strong command in email / letters drafting to customers / suppliers / service providers and bankers.
Designation
Office Incharge
Key Skills
Industry
Manufacturing
Functional Area
Machine Tools
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Service Office Manager Quiz
30 Minutes
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