Experience
Salary
Location
Job Description
• Overseeing general office operation.
• Serve as the first point of contact for all sales / purchase / accounts related activities by responding to all phone and email inquiries in a timely and efficient manner.
• Attract potential customers by answering standard product and service questions.
• Prepare all sales/ purchase / accounts related documents and cutting plan according received the orders.
• Prepare GST filling data with TDS / PT with coordination CA firm.
• Maintaining accurate records on all current and potential customers as well as a log of all communications and maintain customer records with latest information.
• Follow up and monitoring of payments, prepare statement of accounts for customers, coordinate with territory sales person.
• Managing filing system.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Maintaining supply inventory and office equipment as needed.
• Creating, maintaining, and entering information into databases.
• Maintaining product inventory report monthly and preparation MIS report
• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
• Manage customs activities and documents of Import/Exports materials and orders.
• Identify and report customer concerns to the Territory sales person for further action.
• Weekly planning session with territory sales, supplier payment and logistics.
• Conduct all business within the scope of SMS company policies & procedures.
Key Qualifications
• Ability to deliver great customer experiences in any situation.
• Excellent organizational, planning and multi-tasking skills.
• Show initiative and resourcefulness.
• Command proven negotiation skills.
• Ability to handle high tempo and perform quick problem solving.
• Ability to manage reporting and forecasting duties accurately and timely.
• Demonstrate ability to work independently and within a team.
• Ability to learn on the job and work well under limited supervision.
• Maintain composure and customer focus while solving issues.
• Embody the very highest commitment to client service and care.
Required Experience, Skills and Qualifications
• A bachelor degree or equivalent (Preferred B.Com – Bachelor of Commerce)
• Minimum 3 years’ experience in Office In-Charge and/or office administration.
• Microsoft Word, Excel, PowerPoint, Outlook knowledge required.
• Good command of English in reading, writing, listening and speaking.
• Strong command in email / letters drafting to customers / suppliers / service providers and bankers.
Office Incharge
Manufacturing
Machine Tools
Full Time
Bachelor Degree
Work From Office
30 Minutes
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