Experience

4-6 Years

Salary

Confidential

Location

Delhi-New Delhi, Haryana-Gurugram
Posted - 142 days ago
Applications - 7
Vacancies- 3
The IT Backend Support position at Computers Network & Telecom India Pvt. Ltd. involves providing technical support to troubleshoot and resolve backend system issues. The role requires assisting with server configurations, database management, network maintenance, and ensuring smooth operation of backend infrastructure. Responsibilities include monitoring system performance, performing routine backups, managing user permissions, and implementing security measures to protect data. The ideal candidate should have a strong understanding of IT backend systems, excellent problem-solving skills, and the ability to work well under pressure. Previous experience in IT support, knowledge of server technologies, and excellent communication skills are essential for success in this role.
Job Description

- Provide technical support for backend systems and applications
- Monitor and maintain servers, databases, and network infrastructure
- Troubleshoot issues and resolve technical problems in a timely manner
- Support software development teams with backend implementation and integration
- Develop and maintain scripts for automation and system monitoring
- Ensure security and compliance standards are met for backend systems
- Collaborate with cross-functional teams to implement and support new technology initiatives
- Document processes and procedures for backend support and maintenance
- Stay current with industry trends and best practices for backend support
- Participate in on-call rotation for after-hours support as needed.

Designation

IT Backend Support

Key Skills
Back Office SupportBackendBackend OperationsBackend SupportCustomer EngagementCustomer ExperienceCustomer HandlingCustomer RelationshipCustomer ServiceCustomer SupportCustomer Support ExecutiveIT Backend SupportIT ExecutiveIT Support
Industry

IT-ITeS

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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