International voice process
Experience
Salary
Location
Job Description
- Provide excellent customer service through inbound and outbound calls
- Handle customer inquiries and resolve issues in a timely manner
- Communicate effectively with customers and colleagues from different countries
- Follow company procedures and guidelines for handling customer interactions
- Utilize strong communication and problem-solving skills to address customer needs
- Maintain a positive attitude and professionalism while assisting customers
- Work collaboratively with team members to achieve team goals and targets
- Keep accurate records of customer interactions and transactions
- Stay updated on company products and services to provide accurate information to customers
- Willingness to work in shifts and adapt to changing work schedules
Designation
International voice process
Key Skills
Industry
BPO
Functional Area
Communication
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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