International Voice Process Associate

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 321 days ago
Applications - 0
Vacancies- 1
Job Description

Responsibilities:

  • Engage with international customers from the US Largest Telecom via phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Utilise your excellent communication skills to effectively convey information and solutions to customers in a clear and concise manner.
  • Adhere to company policies and procedures while providing accurate and efficient support to customers. Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with team members to optimise processes and enhance the overall customer experience.

Qualifications:

  • Minimum qualification: PUC.
  • Excellent communication skills in English, both verbal and written.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong customer service orientation with a positive attitude.
  • Ability to work a 5-day week with 2 days off and utilise provided two-way cab transportation.
    • Salary: Up to 20,000
Designation

International Voice Process Associate - US Largest Telecom

Key Skills
Customer CareCustomer Care ExecutiveCustomer Care ServiceInternational Customer ServiceInternational Customer SupportVoice Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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