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International Support
Jobillusplus

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai (Malad West), Maharashtra-Navi Mumbai
Posted - 111 days ago
Applications - 3
Vacancies- 20
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Job Summary: Jobillusplus is seeking a highly motivated and customer-focused individual to join our team as an International Support specialist. In this role, you will be responsible for providing exceptional support to our international clients, assisting them with product inquiries, technical issues, and general customer service needs. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in customer support or a similar role is preferred. This is a great opportunity for someone looking to grow their career in a dynamic and innovative company that values teamwork and customer satisfaction. Apply now to join our team and make a difference in the lives of our global clients!
Job Description

- Provide support to international clients via phone, email, and live chat
- Assist clients with troubleshooting technical issues related to the Jobillusplus platform
- Maintain a high level of customer satisfaction by responding promptly to inquiries
- Collaborate with internal teams to escalate and resolve complex issues
- Stay informed on product updates and communicate changes to clients
- Identify opportunities for process improvements and suggest solutions
- Monitor client feedback and provide insights to the product development team
- Contribute to the development of support resources and training materials
- Work on special projects as needed to enhance the overall customer experience
- Keep accurate records of client interactions and resolutions

Location: Malad (West)

Qualification: 12 + 7 month experience.

(Graduate Fresher with all documents)

Salary: 15k to 40k In-Hand

Language: Excellent English

Shift: Rotational Shift timing. (24 x 7)

Off: 2 Off fix.

Designation

International Support Specialist

Key Skills
Customer HandlingCustomer ProfilingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer RelationshipCustomer Relationship ManagementCustomer SupportCustomer Support ExecutiveEffective communicationInternational Chat ProcessInternational Customer ServiceInternational Customer SupportIT Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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