International Support

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai (Malad West), Maharashtra-Navi Mumbai
Posted - 72 days ago
Applications - 3
Vacancies- 20
Join the Jobillusplus team as a Full Time International Support on Erekrut, specializing in International Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide support to international clients via phone, email, and live chat
- Assist clients with troubleshooting technical issues related to the Jobillusplus platform
- Maintain a high level of customer satisfaction by responding promptly to inquiries
- Collaborate with internal teams to escalate and resolve complex issues
- Stay informed on product updates and communicate changes to clients
- Identify opportunities for process improvements and suggest solutions
- Monitor client feedback and provide insights to the product development team
- Contribute to the development of support resources and training materials
- Work on special projects as needed to enhance the overall customer experience
- Keep accurate records of client interactions and resolutions

Location: Malad (West)

Qualification: 12 + 7 month experience.

(Graduate Fresher with all documents)

Salary: 15k to 40k In-Hand

Language: Excellent English

Shift: Rotational Shift timing. (24 x 7)

Off: 2 Off fix.

Designation

International Support Specialist

Key Skills
Customer HandlingCustomer ProfilingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer RelationshipCustomer Relationship ManagementCustomer SupportCustomer Support ExecutiveEffective communicationInternational Chat ProcessInternational Customer ServiceInternational Customer SupportIT Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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