International Chat Process Specialist

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Karnataka-Bangalore
Posted - 250 days ago
Applications - 4
Vacancies- 1
Join our team for the International Chat Process with US Telecom as a Chat Process Specialist. We are looking for individuals with a minimum of 6 months of experience in international tech chat support, excellent communication skills, and a good typing speed to provide exceptional service to our global customers.
Job Description

Responsibilities:

  • Engage with international customers from US Telecom via chat, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.
  • Utilise your excellent communication skills to provide clear and concise responses to customer queries and concerns.
  • Demonstrate proficient typing speed to maintain fast and efficient chat conversations while accurately documenting customer interactions.
  • Adhere to company policies and procedures while providing accurate and timely support to customers.
  • Collaborate with team members to optimise chat processes and enhance overall customer experience.

Qualifications:

  • Minimum 6 months of experience in international tech chat support.
  • Excellent communication skills in English, both written and verbal.
  • Proficient typing speed to maintain efficient chat conversations.
  • Ability to work in a fast-paced environment and multitask effectively.
    • Strong problem-solving skills and customer service orientation.
  • Salary: Up to 35,000

Designation

International Chat Process Specialist

Key Skills
Chat ProcessChat SupportChat Support SpecialistCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceInternational Chat ProcessProblem SolvingProblem-Solving Skills
Industry

Telecom

Functional Area

Telecommunication

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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