Hiring -GRE ( Front office )
Experience
Salary
Location
Job Description
Job description
- Greet warm welcome and farewell to all guests visiting the outlet.
- Ensures availability of neat and clean menus for all guests, always.
- Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area).
- Takes and maintains records of reservations and co-ordinates seating and distribution of guests in the outlet.
- Responsible for all telephonic communication between the guest and the outlet.
- Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.
- Actively elicits guest feedback and takes appropriate responsive action.
- Responsible for maintaining necessary documentation and records in the outlet (e.g., Logbook, guest history cards, etc.)
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Creates a positive work environment for all employees at the Restaurant.
- Provide accurate wait times and monitor waiting lists.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g., children, elderly)
- Assists wait staff as needed.
Designation
Guest Relation Executive
Key Skills
Industry
Real Estate & Infrastructure Development
Functional Area
Professional Skills
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
QA Supervisor Quiz
30 Minutes
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