Guest Relations Manager
Experience
Salary
Location
Job Description
- Serve as the main point of contact for guests at Muro
- Ensure all guest inquiries and concerns are addressed promptly and courteously
- Manage guest feedback and reviews to improve overall guest experience
- Coordinate special requests and arrangements for guests
- Train and supervise guest relations staff to provide exceptional service
- Create and implement guest relations strategies and initiatives
- Collaborate with other departments to enhance guest satisfaction
- Maintain a positive and welcoming atmosphere for guests
- Monitor guest satisfaction metrics and implement improvements as needed
- Keep up to date with industry trends and best practices in guest relations.
Designation
Guest Relations Manager
Key Skills
Industry
Hospitality
Functional Area
Restaurant
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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