Dispatch Supervisor
Experience
Salary
Location
Job Description
- Communicate with Management as needed to maximize efficiencies and resolve issues;
- Oversee improvement in customer satisfaction and dispatch satisfaction;
- Provide subordinate coaching and assistance when required;
- Maintain professional appearance and demeanor;
- Recommend promotions;
- Fill in as a Dispatcher when required.
- Interviews applicants; Handles employee grievances and complaints;
- Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees;
- Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance;
- Manages and coordinates technical workforce job completion;
- Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner;
- Obtain daily service disruptions in Excel Workbook;
- Liaise with area managers to coordinate transport and distribution schedules with their current and anticipated demand for goods and materials;
Designation
Dispatch Supervisor
Key Skills
Industry
Manufacturing & Engineering
Functional Area
Supply Chain Management
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Dispatch Operator Quiz
30 Minutes
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