Customer Support Executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Haryana-Gurugram
Posted - 104 days ago
Applications - 4
Vacancies- 40
Job Description

- Provide excellent customer service and support via phone, email, and chat
- Assist customers with inquiries, complaints, and technical issues
- Troubleshoot problems and provide solutions in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to resolve complex issues
- Stay up-to-date on product knowledge and company policies
- Meet and exceed customer satisfaction goals
- Ability to multitask and work in a fast-paced environment
- Strong communication and problem-solving skills
- Experience in a customer service role is preferred

Designation

Customer Support Executive

Key Skills
Call HandlingCalls HandlingClient Handling and CommunicationCold CallingCustomer RelationshipCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communicationInternational Chat ProcessInternational Customer ServiceInternational Customer Support
Industry

BPO

Functional Area

other

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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