Customer Support Executive
Experience
Salary
Location
Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
Related Jobs
Assistant Manager – FMCG
Rateria Fabrics Pvt. Ltd.
Join the Rateria Fabrics Pvt. Ltd. team as a Full Time Assistant Manager - FMCG on Erekrut, specializing in As...
3-6 Lakhs
1-3 Years
Karnataka-..
Call Center
Social Media Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Social Media Manager on Erekrut, specializing in Social M...
6-10 Lakhs
4-6 Years
Karnataka-..
Call Center
Sales Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Sales Manager on Erekrut, specializing in Sales Manager i...
Confidential
1-3 Years
Karnataka-..
Call Center
Internship – Webinar
Vijesha IT Services LLP
Join the multiple team as a Internship Internship - webinar at Erekrut, specializing in IT Services and consul...
3-6 Lakhs
0-1 Years
Karnataka-..
Call Center
Regional Sales Manager
Times Microwave Systems
Join the Times Microwave Systems team as a Full Time Regional Sales Manager on Erekrut, specializing in Region...
15-25 Lakhs
11-15 Years
Karnataka-..
Call Center
Client Relationship Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Client Relationship Manager on Erekrut, specializing in L...
6-10 Lakhs
4-6 Years
Karnataka-..
Call Center
BDM- Media Sales
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time BDM- Media Sales on Erekrut, specializing in Media Sales ...
Confidential
1-3 Years
Karnataka-..
Call Center
Lead Client Servicing
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Lead Client Servicing on Erekrut, specializing in Client ...
6-10 Lakhs
4-6 Years
Karnataka-..
Call Center
