Customer Support Executive
Experience
Salary
Location
Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
Related Jobs
Sales Executive
Dr Prem And Associates
Join the Dr Prem and Associates team as a Full Time Sales Executive on Erekrut, specializing in Sales Executiv...
0-3 Lakhs
1-3 Years
Maharashtr..
Sales
Sales Team Leader
Digital Rupaiya
Join the Digital Rupaiya team as a Full Time Sales Team Leader on Erekrut, specializing in Sales Team Leader i...
3-6 Lakhs
1-3 Years
Delhi-New ..
Sales
Telecaller
Digital Rupaiya
Join the Digital Rupaiya team as a Full Time Telecaller on Erekrut, specializing in Telecaller in the HR Servi...
0-3 Lakhs
0-1 Years
Uttar Prad..
Business Pro...
Python Developer –API Platfo...
Risk Resources LLP
Join the Risk Resources LLP team as a Full Time Python Developer –API Platform on Erekrut, specializing in P...
10-15 Lakhs
4-6 Years
Karnataka-..
IT / Softwar...
Lead Backend Engineer
Proconnxt
Join the Proconnxt team as a Full Time Lead backend Engineer on Erekrut, specializing in Lead backend Engineer...
25-50 Lakhs
7-10 Years
Karnataka-..
Software Dev...
Flutter Developer
Raadm
Join the Raadm team as a Full Time Flutter Developer on Erekrut, specializing in Flutter Developer in the IT-I...
3-6 Lakhs
0-1 Years
Karnataka-..
Program Deve...
Talent Acquisition Executive
Freshers
Join the Freshers team as a Full Time Talent Acquisition Executive on Erekrut, specializing in Talent Acquisit...
0-3 Lakhs
0-1 Years
Karnataka-..
HR/ Human Re...