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Customer Support Executive

Talenttie

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore

Posted - 427 days ago

Applications - 12

Vacancies- 10

Continue With Google

Join the Talenttie team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.

Designation

Customer Support Executive

Key Skills

Call CenterCold CallingCommunication Skills

Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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Customer Support Executive

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

Assessment Details

Customer Care Executive (Call Centre) Quiz

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