Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 141 days ago
Applications - 12
Vacancies- 100
Join the Startek team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Utilize company resources and tools to ensure accurate and efficient resolution
- Handle escalated customer concerns and provide solutions to ensure customer satisfaction
- Offer product recommendations and information to assist customers with their needs
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other departments to effectively resolve customer issues
- Stay updated on product knowledge and industry trends to enhance customer support
- Meet and exceed key performance indicators and goals set by management
- Ensure customer privacy and data security throughout all interactions

Designation

Customer Support Executive

Key Skills
BPOCold CallingCustomer SupportCustomer Support ExecutiveEnglish LanguageHindi LanguageOutbound CallingTelecallingTelecalling executive
Industry

BPO

Functional Area

B2B & B2C

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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