Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Uttar Pradesh- Ghaziabad
Posted - 113 days ago
Applications - 22
Vacancies- 3
Join the Keikovastra team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide excellent customer service by responding to inquiries and issues via phone, email, and live chat
- Troubleshoot and resolve customer concerns in a timely and efficient manner
- Maintain a positive and professional attitude while interacting with customers
- Collaborate with other team members to ensure customer satisfaction
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge to effectively assist customers
- Identify and escalate any unresolved issues to the appropriate department
- Proactively seek feedback from customers to improve service quality
- Assist in updating self-service tools and knowledge base for customer support
- Ability to work in a fast-paced environment and adapt to changing priorities.

Salary- 15k

Experience- Freshers

Designation

Customer Support Executive

Key Skills
Customer AssistantCustomer CareCustomer EngagementCustomer ExperienceCustomer OrientationCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relationship ManagementCustomer ServiceCustomer SupportCustomer Support ExecutiveEffective communication
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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