Customer support executive

Experience

Freshers (0-1) Years

Salary

Confidential

Location

Tamil Nadu-Chennai
Posted - 118 days ago
Applications - 1
Vacancies- 10
Join the Heaven Consultancy team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

-Respond to customer inquiries via phone, email, and live chat
-Provide exceptional customer service and build positive relationships with clients
-Handle and resolve customer complaints in a professional and timely manner
-Educate customers on products, services, and company policies
-Maintain accurate records of customer interactions and transactions
-Identify and escalate priority issues to management
-Stay up-to-date on company offerings and industry trends
-Collaborate with other team members to ensure seamless customer experience
-Assist with onboarding new customers and provide technical support when needed
-Work closely with sales and marketing teams to promote client retention and satisfaction.

Designation

Customer support executive

Key Skills
Customer HandlingCustomer InteractionCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationInbound SupportSupport ExecutiveVoice Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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