Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service through phone, email, and live chat
- Respond to customer inquiries and resolve issues in a timely manner
- Understand and effectively communicate company products and services
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Assist with product troubleshooting and technical support
- Meet or exceed established performance goals and metrics
- Stay current on industry trends and best practices in customer support
- Handle escalated situations with professionalism and patience
- Maintain a positive and proactive attitude towards all customers and team members.
Designation
Customer support executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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