Customer support executive

Experience

1-3 Years

Salary

Confidential

Location

Delhi-New Delhi, Haryana-Gurugram
Posted - 153 days ago
Applications - 10
Vacancies- 50
Join the Hardworking Resources team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer service through phone, email, and live chat
- Respond to customer inquiries and resolve issues in a timely manner
- Understand and effectively communicate company products and services
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Assist with product troubleshooting and technical support
- Meet or exceed established performance goals and metrics
- Stay current on industry trends and best practices in customer support
- Handle escalated situations with professionalism and patience
- Maintain a positive and proactive attitude towards all customers and team members.

Designation

Customer support executive

Key Skills
Chat SupportChat Support SpecialistCustomer RelationsCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEmail SupportEnglish ProficiencyInbound SupportRemote SupportSupportSupport Services
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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