Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service to patients via phone, email, and in person
- Assist patients in scheduling appointments and answering queries about cosmetic treatments
- Handle patient complaints and concerns in a professional and empathetic manner
- Maintain accurate patient records and update the database with relevant information
- Collaborate with the medical team to ensure a seamless patient experience
- Educate patients about the clinic's services and help them make informed decisions
- Follow up with patients post-treatment to ensure their satisfaction and address any issues
- Stay updated on industry trends and new treatments to provide accurate information to patients
- Work closely with other departments to ensure a cohesive approach to patient care
- Demonstrate a positive attitude and a willingness to go above and beyond for patients.
Experience : Fresher – 1 yr
Salary : Upto 20k
Designation
Customer Support Executive
Key Skills
Industry
Beauty & Wellness
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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