Customer Support Executive
Experience
Salary
Location
Job Description
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Communicate effectively in English, demonstrating excellent verbal and written skills.
- Collaborate with cross-functional teams to meet service level agreements (SLAs).
- Maintain accurate records of interactions and follow established processes.
Qualifications:
- Bachelor’s degree (UG/Grads) preferred.
- Minimum 6 months of experience in international voice process or customer support.
- Strong communication skills, active listening, and problem-solving abilities.
- Ability to work in a dynamic environment and adapt to changing priorities
Designation
Customer Support Executive
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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