Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service and support via phone, email, and chat
- Respond to customer inquiries and resolve issues in a professional and timely manner
- Utilize CRM system to document customer interactions and maintain accurate records
- Identify and escalate any unresolved issues to the appropriate team or department
- Collaborate with colleagues and supervisors to ensure customer satisfaction
- Stay knowledgeable about company products and services to effectively assist customers
- Adhere to company policies and procedures while delivering high-quality service
- Meet and exceed customer service performance metrics and goals
- Work in a fast-paced environment and handle a high volume of customer inquiries
- Demonstrate strong communication skills and problem-solving abilities
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Communications Services
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Product Manager
Vivtaa Technologies Pvt Ltd
Join the Vivtaa Technologies Pvt Ltd team as a Full Time Product Manager at Erekrut, specializing in IT-ITeS i...
10-15 Lakhs
4-6 Years
Karnataka-..
Communicatio...
Business Development Executive
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Business Development Executive on Erekrut, specializ...
3-6 Lakhs
1-3 Years
Karnataka-..
Communicatio...
Sr. Oracle Cloud Financials
VDart Software Services Pvt,ltd
Join the VDart Software Services Pvt,ltd team as a Full Time Sr. Oracle Cloud Financials at Erekrut, speciali...
50-75 Lakhs
16-20 Years
Karnataka-..
Communicatio...
Sales Executive- Field Sales
Stanza Living
Join the team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive- Field Sales in the ...
3-6 Lakhs
1-3 Years
Karnataka-..
Communicatio...
Inside Sales Specialist
Simplilearn
Join the Simplilearn team as a Full Time Inside Sales Specialist at Erekrut, specializing in Education industr...
3-6 Lakhs
1-3 Years
Karnataka-..
Communicatio...
Brand Solutions Specialist
Bz Consultants
Join the team as a Full Time Brand Solutions Specialist on Erekrut, specializing in Brand Solutions Specialis...
Confidential
1-3 Years
Karnataka-..
Communicatio...
Educational Trainer
Career Launcher
Join the Career Launcher team as a Full Time Educational Trainer on Erekrut, specializing in Educational Train...
6-10 Lakhs
4-6 Years
Karnataka-..
Communicatio...
SAP FICO CONSULTANT
The Hird
Join the The Hird team as a Full Time SAP FICO CONSULTANT at Erekrut, specializing in IT Services and consulti...
10-15 Lakhs
7-10 Years
Karnataka-..
Communicatio...
