Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 321 days ago
Applications - 0
Vacancies- 45
Job Description

Position: Customer Support Executive - Ecpl ITC Customer Support


Join our team at Ecpl for the ITC Customer Support process as a Customer
Support Executive. We're seeking individuals with a minimum of 6 months of
BPO experience to provide exceptional service to our ITC customers.


Responsibilities:
Handle inbound customer inquiries and concerns related to ITC products and
services.
Provide timely and accurate resolutions while ensuring customer satisfaction.
Communicate effectively in English and Hindi to address customer queries
and concerns.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to ensure consistent service delivery and
exceed performance targets.


Qualifications:
Minimum qualification: PUC/Graduation.
At least 6 months of experience in a BPO environment, preferably in customer
support.
Proficiency in English and Hindi languages, both written and spoken.
Strong communication and interpersonal skills with a customer-centric
approach.
Ability to work a 6-day week with 1 rotational day off.


Salary: 20,000 to 22,000
Join our team and be part of our commitment to delivering exceptional
customer support for ITC products. Apply now and embark on a rewarding
career journey with Ecpl!

Designation

Customer Support Executive - Ecpl ITC Customer Support

Key Skills
BPOCustomer CareCustomer Care ExecutiveCustomer Support
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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