Customer Service Representativ

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra- Mumbai, Maharashtra-Navi Mumbai
Posted - 0 days ago
Applications - 0
Vacancies- 10
Join the Worqz Consultant team as a Full Time Customer Service Representativ on Erekrut, specializing in Customer Service Representativ in the Telecom industry. We are seeking talented individuals with a passion for Operations and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Serve as the first point of contact for customers via phone, email, and chat
- Respond to customer inquiries in a timely and professional manner
- Provide information about company products and services
- Assist customers with order management and issue resolution
- Collaborate with other team members to ensure overall customer satisfaction
- Maintain accurate records of customer interactions
- Identify opportunities for process improvement in customer service operations
- Stay up-to-date on company policies and procedures
- Meet or exceed performance goals related to customer satisfaction and response times
- Work flexible hours as needed to accommodate customer needs.

Designation

Customer Service Representativ

Key Skills
Communication SkillsCustomer CareEnglish Proficiency
Industry

Telecom

Functional Area

Operations

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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