.png)
Customer service
Experience
Salary
Location
Job Description
· DAILY TALLY CALLING TO ALL EXISTING & NEW CUSTOMERS TO GENERATE NEW INQUIRIES.
· CONDUCTING MARKET RESEARCH ON RIVAL PRODUCTS.
· ACTIVELY SEEKING OUT NEW SALES OPPORTUNITIES THROUGH COLD CALLING, NETWORKING
· SETTING UP MEETINGS WITH POTENTIAL CLIENTS AND LISTENING TO THEIR WISHES AND CONCERNS
· WORKING WITH THE SALES TEAM TO DEVELOP TARGETED SALES STRATEGIES.
· ANSWERING CLIENT QUERIES ABOUT PRODUCT SPECIFICATIONS AND USES.
· TRACKING SALES DATA TO ENSURE THE COMPANY MEETS SALES QUOTAS.
· CREATING AND PRESENTING SALES PERFORMANCE REPORTS.
· FOLLOW UP WITH CREDIT CUSTOMER FOR OUTSTANDING PAYMENT.
· DEVELOP AND MAINTAIN STRATEGIC LONG-TERM TRUSTING RELATIONSHIPS WITH HIGH VOLUME CLIENTS
· SUGGEST SOLUTIONS THAT ANSWER CLIENTS’ NEEDS AND WANTS.
· ESTABLISH AND SET UP KPIS /REPORTS FOR SHARING WITH INTERNAL & EXTERNAL CLIENTS.
· RESOLVING ISSUES OF THE CLIENTS IN REGARDS TO THE ACCOUNTS
· ACTING AS A POINT OF CONTACT BETWEEN THE CLIENTS AND THE INTERNAL TEAM
· TAKING FEEDBACK FROM THE CLIENTS AND WORKING ON THEM
Designation
Customer Relationship Executive
Key Skills
Industry
Logistics
Functional Area
EXIM logistics
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Home
Assessment Details
Customer Relation Executive Quiz
30 Minutes
Related Jobs
Online Reputation Management
Ubuy Technologies Pvt. Ltd.
Join the team as a Full Time ORM Executive on Erekrut, specializing in Online Reputation Management in the E-...
0-3 Lakhs
0-1 Years
Rajasthan-..
E Commerce
Business Development Executive
Payfx Fintech Solutions
Join the Payfx Fintech Solutions team as a Full Time Business Development Executive on Erekrut, specializing i...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Sales
Female Relationship Manager
Mounee Consultancy
Join the Mounee Consultancy team as a Full Time Female Relationship Manager on Erekrut, specializing in Female...
0-3 Lakhs
0-1 Years
Delhi-New ..
Public Relat...
International Customer Service
Cognizant
Join the Cognizant team as a Full Time International customer service on Erekrut, specializing in Internation...
3-6 Lakhs
1-3 Years
Uttar Prad..
Healthcare
Customer Service Representativ
Worqz Consultant
Join the Worqz Consultant team as a Full Time Customer Service Representativ on Erekrut, specializing in Cust...
0-3 Lakhs
0-1 Years
Maharashtr..
Automobile
Customer Support
Object IT
Join the Object IT team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Sup...
International Customer Support
Barclays BA3
Join the Barclays BA3 team as a Full Time International Customer Support on Erekrut, specializing in Internati...
6-10 Lakhs
1-3 Years
Uttar Prad..
Customer Sup...