Customer service

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra-Pune
Posted - 40 days ago
Applications - 4
Vacancies- 20
Join the IGT team as a Full Time Customer service on Erekrut, specializing in Customer service in the BPO industry. We are seeking talented individuals with a passion for Airline and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer service to IGT clients
- Respond to customer inquiries and resolve issues in a timely manner
- Provide product information and technical support to customers
- Collaborate with other departments to ensure customer needs are met
- Maintain accurate records of customer interactions and transactions
- Identify opportunities to improve customer satisfaction and provide feedback to management
- Meet or exceed customer service goals and metrics
- Stay up-to-date on product knowledge and industry trends
- Work in a fast-paced environment with a focus on problem-solving and teamwork
- Possess excellent communication skills and the ability to remain calm under pressure.

Designation

Customer service

Key Skills
CommunicationCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportCustomer Support ExecutiveDecision MakingQuick Learner
Industry

BPO

Functional Area

Airline

Employment Type

Full Time

Education

12th

Job Type

Work From Office

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