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Customer Service Associate
Skechers

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Maharashtra-Mumbai City
Posted - 87 days ago
Applications - 1
Vacancies- 5
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As a Customer Service Associate at Skechers, you will be responsible for providing exceptional customer service to enhance overall customer satisfaction. You will assist customers with inquiries, product information, and issue resolution both in person and over the phone. Additionally, you will process transactions, handle returns and exchanges, and maintain a clean and organized store environment. Your ability to communicate effectively, problem-solve, and provide a positive shopping experience for customers will be key to success in this role. Join our team and be a part of a dynamic retail environment dedicated to delivering top-notch customer service and building lasting relationships with our customers.
Job Description

- Provide exceptional customer service by assisting customers with inquiries, purchases, and returns
- Maintain a positive and professional attitude while interacting with customers in person, over the phone, and through email
- Process transactions accurately and efficiently using our point-of-sale system
- Assist with inventory management by restocking merchandise and organizing product displays
- Work collaboratively with team members to ensure a smooth and efficient shopping experience for our customers
- Stay knowledgeable about Skechers products, promotions, and policies to provide accurate information to customers
- Resolve customer complaints and issues in a timely and efficient manner to ensure customer satisfaction
- Uphold Skechers' brand standards and values while representing the company in a professional manner
- Ability to work a flexible schedule, including weekends and holidays, to meet the needs of the business
- Maintain a clean and organized workspace to create a welcoming environment for customers.

Designation

Customer Service Associate

Key Skills
FashionRetailRetail Sales
Industry

Retail

Functional Area

Fashion

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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