Customer Service Associate
Experience
Salary
Location
Job Description
- Assist customers with troubleshooting technical issues related to software and digital products
- Process orders, returns, and exchanges in a timely and professional manner
- Collaborate with cross-functional teams to resolve customer issues and escalations
- Maintain accurate records of customer interactions and transactions
- Identify opportunities to improve processes and enhance the customer experience
- Stay updated on product knowledge and industry trends to better assist customers
- Meet or exceed key performance indicators such as response time and customer satisfaction ratings.
Designation
Customer Service Associate
Key Skills
Industry
Manpower And Staffing
Functional Area
Recruitment
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Care Executive Quiz
30 Minutes
Related Jobs
Enterprise Sales Manager- BFSI
AntWalk
Join the team as a Full Time Enterprise Sales and Solutions on Erekrut, specializing in Enterprise Sales Mana...
15-25 Lakhs
4-6 Years
Karnataka-..
Sales
Operations Coordinator
BardWood Support Services
Join the BardWood Support Services team as a Full Time Operations Coordinator on Erekrut, specializing in Oper...
3-6 Lakhs
0-1 Years
Karnataka-..
Operations M...
Winter Internship For Freshers
My Nonu
Join the My Nonu Pvt Ltd. team as a Internship Winter Internship for Freshers on Erekrut, specializing in Wint...
0-3 Lakhs
0-1 Years
Delhi-Cent..
Business Dev...
Business Development Associate
TWOSS Learning Private Limited
Join the TWOSS Learning Private Limited team as a Full Time Business Development Associate on Erekrut, specia...
3-6 Lakhs
0-1 Years
Haryana-Gu..
Business Dev...
L&D Associate
Digivance Solution
Join the VFS team as a Full Time L&D Associate on Erekrut, specializing in L&D Associate in the Office Mana...
0-3 Lakhs
0-1 Years
Maharashtr..
Professional...
Team Leader
Team Leader
Join the Team Leader team as a Full Time Team Leader on Erekrut, specializing in Team Leader in the Insuran...
3-6 Lakhs
0-1 Years
West Benga..
Insurance
Document Review
Randstad India
Join the Randstad India team as a Full Time Document Review on Erekrut, specializing in Document Review in the...
6-10 Lakhs
1-3 Years
Work from ..
Advocate
Customer Service Executive
Diginsta
Join the Diginsta team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Service ...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Ser...