Customer relationship manager
Experience
Salary
Location
Job Description
- Build and maintain relationships with clients by providing exceptional customer service
- Act as a liaison between clients and the company to ensure smooth communication and satisfaction
- Address customer inquiries and resolve issues in a timely and professional manner
- Manage client accounts and keep detailed records of all interactions
- Collaborate with sales and marketing teams to develop strategies for customer retention and growth
- Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement
- Stay informed about industry trends and competitors to better serve clients
- Participate in meetings and trainings to enhance customer relationship management skills
- Use CRM software to effectively manage client information and track progress
- Represent the company at industry events and conferences to promote our products and services
Experience- 2-3 Years
Salary- upto 45k
Designation
Customer relationship manager
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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