Customer Relationship Management

Experience

4-6 Years

Salary

3-6 Lakhs

Location

Maharashtra-Mumbai Suburban
Posted - 437 days ago
Applications - 5
Vacancies- 1
Job Description
  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.
Designation

Customer Relationship Management

Key Skills
Communication SkillsCustomer InteractionCustomer RelationsNegotiating Skill
Industry

Automotive

Functional Area

Automation

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Relationship Manager Quiz

30 Minutes

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