Customer Experience Executive
Experience
Salary
Location
Job Description
- Manage and improve overall customer experience
- Handle customer inquiries and provide timely, accurate responses
- Assist in developing and implementing customer service policies and procedures
- Monitor customer feedback and reviews to identify areas for improvement
- Collaborate with cross-functional teams to resolve customer issues
- Conduct regular customer satisfaction surveys
- Implement strategies to increase customer loyalty and retention
- Analyze data to track key performance metrics
- Stay up-to-date on industry trends and best practices in customer experience
- Possess strong communication and problem-solving skills
Designation
Customer Experience Executive
Key Skills
Industry
Manufacturing
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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