Customer Experience Executive

Experience

1-3 Years

Salary

Confidential

Location

Kerala- Kanjikode
Posted - 87 days ago
Applications - 1
Vacancies- 1
Join the Sununited Infologics LLP team as a Full Time Customer Experience Executive on Erekrut, specializing in Customer Experience Executive in the Manufacturing industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Manage and improve overall customer experience
- Handle customer inquiries and provide timely, accurate responses
- Assist in developing and implementing customer service policies and procedures
- Monitor customer feedback and reviews to identify areas for improvement
- Collaborate with cross-functional teams to resolve customer issues
- Conduct regular customer satisfaction surveys
- Implement strategies to increase customer loyalty and retention
- Analyze data to track key performance metrics
- Stay up-to-date on industry trends and best practices in customer experience
- Possess strong communication and problem-solving skills

Designation

Customer Experience Executive

Key Skills
Customer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer RelationCustomer Relation ManagementCustomer Relationship ManagementCustomer ServiceEffective communication
Industry

Manufacturing

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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