Experience
Salary
Location
- Respond to customer inquiries via phone, email, and live chat
- Provide excellent customer service by understanding and addressing customer needs
- Assist customers with product information, pricing, and order status
- Handle customer complaints and provide necessary solutions
- Process orders, returns, and exchanges in a timely manner
- Update customer accounts and maintain accurate records of interactions
- Collaborate with other departments to ensure seamless customer experience
- Stay up-to-date on product knowledge and company policies
- Meet or exceed customer satisfaction goals and service level agreements
- Provide feedback to management on customer trends and issues for continuous improvement
Customer care executive
HR Services
Staffing and Recruiting
Full Time
Bachelor Degree
Work From Office
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