Customer Care Executive
Experience
Salary
Location
Job Description
- Provide excellent customer service and maintain positive relationships with clients
- Respond to customer inquiries, concerns, and complaints in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Handle high volume of incoming calls and emails
- Resolve customer issues and escalate complex problems to the appropriate department
- Keep accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on company products, services, and policies
- Follow up with customers to ensure their needs have been met
- Maintain a high level of professionalism and empathy in all customer interactions.
Designation
Customer Care Executive
Key Skills
Industry
IT-ITeS
Functional Area
Sales Process Outsourcing
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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