Customer care executive
Experience
Salary
Location
Job Description
- Serve as the main point of contact for customer inquiries and concerns
- Provide exceptional customer service through phone, email, and chat
- Assist customers with product information, ordering, and returns
- Resolve customer complaints in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
- Work with management to identify areas for improvement in the customer experience
- Meet and exceed customer service goals and performance metrics
- Possess strong communication and problem-solving skills, with a focus on empathy and understanding.
Designation
Customer care executive
Key Skills
Industry
Beauty & Wellness
Functional Area
Manufacturing Support
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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