Client Relationship Manager
Experience
Salary
Location
Job Description
**Position:** Client Relationship Manager
**Location:** Goregaon East
**Salary:** 1.80 LPA to 3LPA
**Contact Number:** 9372437985
**Application Requirement:** Only female candidates may apply.
**Email ID:** jyotiyadavvflex@gmail.com
**Objective:**
The Client Relationship Manager’s main goal is to build and maintain strong relationships with clients.
**Responsibilities:**
- Engage with clients to understand their needs.
- Be the main contact for clients, addressing questions and concerns quickly and professionally.
- Create and implement strategies to improve client satisfaction and loyalty.
- Work with internal teams to ensure timely delivery of products or services.
- Look for chances to upsell or cross-sell additional products or services.
- Check in regularly with clients to assess satisfaction and gather feedback.
- Solve issues to keep client relationships positive.
**Communication:**
- Communicate clearly and effectively with clients in various ways.
- Prepare and present reports on client status in a simple, professional manner.
**Client Acquisition:**
- Find and pursue opportunities to grow the client base.
- Work with the sales team to generate new business.
**Requirements:**
- Experience as a Client Relationship Manager or in a similar role.
- Strong communication and interpersonal skills.
- Ability to build and keep client relationships.
- Good problem-solving and negotiation skills.
- Understanding of industry and market trends.
**Qualifications:**
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Relevant certifications or additional training are a plus.
**Metrics and Targets:**
- Meet or exceed client retention and satisfaction goals.
- Achieve targets for upselling and cross-selling.
- Keep accurate records of client interactions and transactions.
Designation
Client Relationship Manager
Key Skills
Industry
Advertising Services
Functional Area
Advertising
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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