Call Center – Hindi

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-West Delhi
Posted - 194 days ago
Applications - 5
Vacancies- 50
Join the team as a Full Time Call Center on Erekrut, specializing in Call Center - Hindi in the HR Services industry. We are seeking talented individuals with a passion for Recruitment and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

- Answer incoming customer phone calls and take appropriate action for each call

- Maintain customer satisfaction ratings based on explicit criteria set forth by the company

- Attend mandatory training sessions to stay updated on product or company policy changes

- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input

- Input data into the company computer platform to keep each customer record updated

Job Types: Full-time, Fresher

Pay: Up to ₹9,765.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:

  • Secondary(10th Pass) (Preferred)

Language:

  • Hindi (Preferred)

Designation

Call Center

Key Skills
Calls HandlingCold CallingCustomer HandlingCustomer InteractionCustomer RelationsTelecalling
Industry

HR Services

Functional Area

Recruitment

Employment Type

Full Time

Education

9th to 10th

Job Type

Work From Office

Assessment Details

Tele caller Quiz

30 Minutes

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