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BPO Telecaller Executive
Global Placement & Industrial Services

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai (Andheri West), Maharashtra-Thane
Posted - 35 days ago
Applications - 6
Vacancies- 60
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Compusoft Pvt Ltd is seeking a motivated BPO Telecaller Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, answering incoming calls, providing information about our products and services, and following up on leads. The Telecaller Executive will also be responsible for updating customer information in the database, handling customer inquiries and resolving complaints in a professional manner. Good communication skills, a friendly demeanor, and the ability to multitask are essential for this role. Previous experience in a BPO or customer service role is preferred. If you are a proactive individual with excellent customer service skills and a passion for sales, we encourage you to apply for this exciting opportunity.
Job Description

- Conduct outgoing calls to potential customers to generate leads and promote company services
- Handle customer inquiries and provide information about products or services
- Maintain a high level of professionalism and customer service in all interactions
- Meet daily and weekly targets for calls made and leads generated
- Document all customer interactions and update customer records as necessary
- Collaborate with sales team to follow up on leads and assist with closing sales
- Utilize CRM software to track and manage customer information and sales activities
- Continuously update product knowledge and stay informed about industry trends
- Work closely with team members to ensure a cohesive approach to achieving sales goals
- Attend training sessions and meetings to enhance skills and knowledge in BPO telecalling role.

Designation

BPO Telecaller Executive

Key Skills
International BPOInternational Customer ServicePre-Sales Executive
Industry

Market Research

Functional Area

Technical Service & Repair

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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