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Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Haryana-Gurugram, Punjab-Mohali
Posted - 13 days ago
Applications - 4
Vacancies- 100
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We are seeking a reliable and motivated individual to join our team as a BPO at kabalikrutzone@gmail.com. The primary responsibilities include handling incoming and outgoing customer calls, providing excellent customer service, resolving customer issues or queries, and maintaining accurate records of all interactions. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment. Previous experience in a BPO or customer service role is preferred. If you are a team player with a positive attitude and a passion for helping others, we would love to hear from you. Please send your resume to kabalikrutzone@gmail.com to apply.
Job Description

- Provide exceptional customer service to clients via phone, email, and chat
- Handle incoming and outgoing calls in a professional and efficient manner
- Assist customers with inquiries, issues, and complaints
- Utilize CRM software to accurately document customer interactions
- Maintain a high level of product and service knowledge to effectively address customer needs
- Collaborate with team members to meet and exceed performance targets
- Follow company policies and procedures to ensure quality service delivery
- Resolve customer escalations and complaints in a timely and empathetic manner
- Participate in training and professional development opportunities to enhance skills
- Other duties as assigned by management.

Salary : 15-35k

Experience : 0-1 yr

Designation

BPO

Key Skills
BPOBPO SalesBPO ServicesEffective communicationNegotiating SkillSalesSales AbilitySales ActivitiesSales AnalysisSales and MarketingSales DocumentationSales Planning
Industry

BPO

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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