Automotive Service Advisor
Experience
Salary
Location
Job Description
- Serve as the main point of contact for all service customers
- Schedule appointments and communicate with customers regarding their service needs
- Provide accurate estimates for services and obtain customer approval
- Communicate with technicians to ensure timely completion of work
- Maintain customer satisfaction by addressing any concerns or questions
- Recommend additional services based on vehicle condition and manufacturer recommendations
- Keep accurate records of all customer interactions and service history
- Ensure all service department processes and procedures are followed
- Assist with coordinating loaner vehicles for customers as needed
- Stay updated on BMW products and services to provide accurate information to customers.
Designation
Automotive Service Advisor
Key Skills
Industry
Automotive
Functional Area
Automobile Vehicle Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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