AER Ambassador
Experience
Salary
Location
Job Description
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
Seat guests promptly at a table pre-set for the number in the party and according to guest preference
Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule
Ensures the host desk is ready with required equipment.
Takes responsibility of maintaining the guest profile, contact details and their preferences
Is familiar with beverage and food menu menu
Provides genuine hospitality and recognition
Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and takes ownership of guests simple requests
Adheres to the hotel’s code of conduct and grooming standards
Actively participates in briefing and meetings
Maintains a clean and orderly work area and promotes a safe working environment
Should have the complete details of guests dinning in the restaurant like resident or walk in, celebrating any occasion, etc
Should have a proper floor plan with awareness of tables available
Should ensure to have the tables ready as per the reservation of the day
Should inform the server about the dietary restrictions if known during the time of reservation
Bid farewell the guests while they are leaving
Should help the fellow servers with misen place and restaurant setup after the operation hours or whenever necessary
Work authorization will be taken care by the employer
Designation
AER Ambassador
Key Skills
Industry
Tourism & Hospitality
Functional Area
Hotels
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Front Desk (Receptionist)
Bellator Media Pvt Ltd
Join the Bellator Media Pvt Ltd team as a Full Time Front Desk (Receptionist) on Erekrut, specializing in Fro...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Executive Of...
Oracle EBS Support Lead
Prabisha Consulting Pvt. Ltd.
Join the Prabisha Consulting Pvt. Ltd. team as a Full Time Oracle EBS Support Lead on Erekrut, specializing in...
25-50 Lakhs
11-15 Years
Maharashtr..
Accounting
International Voice Processing
Tech Mahindra
Join the Tech Mahindra team as a Full Time International Voice Processing on Erekrut, specializing in Internat...
0-3 Lakhs
1-3 Years
Maharashtr..
Business Pro...
Corporate Gifting Executive
Rivona Naturals
Join the Rivona Naturals team as a Full Time Corporate Gifting Executive on Erekrut, specializing in Corporate...
0-3 Lakhs
1-3 Years
Maharashtr..
Business Dev...
International Customer Service
Cognizant
Join the Cognizant team as a Full Time International customer service on Erekrut, specializing in Internation...
3-6 Lakhs
1-3 Years
Uttar Prad..
Healthcare
Customer Support Representativ
WAKEnWORK Manpower Solution
Join the Cifdaq team as a Full Time Customer Support Representative on Erekrut, specializing in Customer Suppo...
0-3 Lakhs
0-1 Years
Maharashtr..
Customer Ser...
Field Sales
Zepul
Join the Zepul team as a Full Time Field Sales on Erekrut, specializing in Field Sales in the HR Services indu...
6-10 Lakhs
4-6 Years
Karnataka-..
Sales
Customer Support
Asd India Services
Join the ASD India Services team as a Full Time customer support on Erekrut, specializing in customer support ...
0-3 Lakhs
0-1 Years
Karnataka-..
Telecaller -...