Customer Relationship Officer
Experience
Salary
Location
Job Description
- Build and maintain strong relationships with customers
- Address customer inquiries and complaints in a timely manner
- Provide accurate and up-to-date information about products and services
- Manage customer accounts and ensure their satisfaction
- Collaborate with other team members to improve customer experience
- Identify opportunities to upsell or cross-sell products/services
- Meet customer retention goals and objectives
- Document customer interactions and feedback for future reference
- Keep up-to-date with industry trends and best practices for customer service
- Maintain a positive and professional attitude at all times.
Designation
Customer Relationship Officer
Key Skills
Industry
Market Research
Functional Area
Tours & Travels
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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