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CRM Manager
Pratha Constructions

Experience

4-6 Years

Salary

6-10 Lakhs

Location

Maharashtra- Mumbai (Andheri West)
Posted - 35 days ago
Applications - 1
Vacancies- 5
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Pratha Constructions is seeking a qualified and experienced CRM Manager to oversee all customer relationship management activities. The ideal candidate will be responsible for strategizing and implementing CRM initiatives that enhance customer experience and drive customer loyalty. Key responsibilities include managing customer databases, analyzing consumer data to identify trends and opportunities, and collaborating with cross-functional teams to optimize customer interactions. The CRM Manager will also be tasked with measuring and reporting on the effectiveness of CRM strategies and making recommendations for continuous improvement. Strong communication skills, analytical abilities, and a customer-centric mindset are essential for success in this role. Join our dynamic team and play a key role in shaping our customer engagement strategies at Pratha Constructions.
Job Description

- Develop and implement the overall CRM strategy for Pratha Constructions
- Manage and optimize customer databases for targeted marketing campaigns
- Work closely with sales and marketing teams to ensure CRM initiatives align with company goals
- Analyze customer data to improve customer segmentation and personalization
- Monitor and report on CRM metrics to measure campaign effectiveness
- Collaborate with IT team to ensure CRM system functionality and integration with other platforms
- Train sales and marketing teams on CRM best practices and procedures
- Stay current on CRM trends and technologies to recommend new strategies for improvement
- Communicate regularly with senior management on CRM performance and goals
- Drive customer engagement and retention through CRM initiatives.

Designation

CRM Manager

Key Skills
CRMCustomer Relationship Management (CRM)Real Estate
Industry

Real Estate & Infrastructure Development

Functional Area

Real Estate & Infrastructure Construction

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

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