Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service to clients through various communication channels
- Handle incoming calls, emails, and chats with professionalism and patience
- Address customer inquiries and resolve issues in a timely and efficient manner
- Use effective communication skills to build and maintain positive relationships with clients
- Collaborate with team members to ensure high quality service delivery
- Maintain accurate and detailed records of customer interactions and transactions
- Stay up-to-date on product knowledge to provide accurate information to customers
- Follow company policies and procedures to ensure consistent service quality
- Meet and exceed customer satisfaction goals and metrics set by the company
- Participate in ongoing training and development programs to enhance skills and knowledge in customer support.
Rotational shift job
Cab facilities available
Salary slab - 27k ctc to 37k ctc
Designation
Customer support executive
Key Skills
Industry
BPO
Functional Area
Technical Service & Repair
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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