Customer care Executive

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Tamil Nadu-Chennai
Posted - 65 days ago
Applications - 1
Vacancies- 5
Specific Responsibilities:- • Handle Inbound and Outbound calling for Member service. • Identify and assess Members’ needs to achieve satisfaction. • Build sustainable relationships and trust with member accounts through open and interactive communication. • Provide accurate, valid, and complete information by using the right methods/tools • Handle member complaints, provide appropriate solutions and alternatives within the time limits • Conduct follow-ups to ensure complete resolution of issues. • Keep records of Member interactions and process Customer
Job Description

Designation

Customer care Executive

Key Skills
Customer CareDomestic Voice ProcessInternational Voice ProcessTelecalling
Industry

BPO

Functional Area

Hotels

Employment Type

Full Time

Education

Masters/Post-Graduation

Job Type

Work From Office

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