CUSTOMER CARE EXECUTVE
Experience
Salary
Location
Job Description
JOB DESCRIPTION
location: Tnagar, CHENNAI
3rd language manadatory along with tamil and english
Role: Executive Customer Service
Reporting to: Team Leader Customer Service
Purpose of the Role:
The objective of this role is to deliver exceptional customer service by focusing on service skills and
ensure all required operational parameters are met and adhered to. He/she shall be closely involved in
interacting with customers on a day to day basis, clarifying and resolving customer complaints and
queries, determining the cause of the problem, providing best resolution
Role Description
To provide customer satisfaction on every call / e-mail.
To ensure closure of the ticket / e-mail within the prescribed TAT
To provide speedy resolution
Willingness to work in rotational Off & rotational Shifts
To resolves product or service problems by clarifying the customer's complaint
Key Result Areas:
This role will drive high performance customer service by ensuring the desired level of productivity, call
quality, SME skills, resolution providing skills are as per the organizations required norms.
Education: Graduate or equivalent
Work Experience
Minimum of 1 to 3 Years of work experience
Experience in customer service or call center background is preferred
Strong communication skills
Good interpersonal skills
Regards,
Punitha anusiya,
Recruitment Specialist
Talent syndicate,
6382692278
Designation
CUSTOMER CARE EXECUTVE
Key Skills
Industry
Telecom
Functional Area
Service Provider
Employment Type
Full Time
Education
Diploma
Job Type
Work From Office
Related Jobs
Medical Representative
Inex Medicaments Private Limited
Join the Inex Medicaments Private Limited team as a Full Time Medical Representative on Erekrut, specializing ...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Sales & ...
Home Loan Sales Executive
LIVE CONNECTIONS PLACEMENTS PVT LTD
Join the banking industry team as a Full Time Home loan Sales executive on Erekrut, specializing in Home loa...
0-3 Lakhs
1-3 Years
Tamil Nadu..
Sales & ...
Join the MNC team as a Full Time Telugu - Customer Support Exec on Erekrut, specializing in Telugu - Customer ...
3-6 Lakhs
0-1 Years
Haryana-Gu..
Customer Ser...
Senior Resident & Professo...
Quench Techno
Join the Quench Techno team as a Full Time Senior Resident & Professor on Erekrut, specializing in Senior Resi...
Confidential
0-1 Years
Tamil Nadu..
Healthcare
MuleSoft Platform Admin
2 COMS
Join the 2 COMS team as a Full Time MuleSoft Platform Admin on Erekrut, specializing in MuleSoft Platform Admi...
15-25 Lakhs
4-6 Years
Tamil Nadu..
IT / Softwar...
Sales Executive
HEPL
Join the Hepl team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive in the HR Serv...
3-6 Lakhs
0-1 Years
Tamil Nadu..
Sales
Customer Support
LIVE CONNECTIONS PLACEMENTS PVT LTD
Join the Live Connections Placements Pvt Ltd team as a Full Time Customer Support on Erekrut, specializing in ...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Customer Sup...
Python Developer –API Platfo...
Risk Resources LLP
Join the Risk Resources LLP team as a Full Time Python Developer –API Platform on Erekrut, specializing in P...
10-15 Lakhs
4-6 Years
Karnataka-..
IT / Softwar...