Customer Service Manager
Experience
Salary
Location
Job Description
- Manage a team of customer service representatives to ensure exceptional service delivery
- Develop and implement strategies to improve customer satisfaction and retention
- Handle escalated customer issues and provide timely resolutions
- Monitor and analyze customer service metrics to identify areas for improvement
- Train and coach team members to enhance their skills and performance
- Collaborate with other departments to address customer feedback and implement improvements
- Assist in the development and implementation of company policies and procedures
- Conduct regular performance evaluations and provide feedback to team members
- Stay up-to-date on industry trends and best practices in customer service management
- Strong communication, problem-solving, and leadership skills required
Requirment: We require Banking Candidates
Designation
Customer Service Manager
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Back Office
Delta Career
Join the Delta Career team as a Full Time back office on Erekrut, specializing in back office in the Banking &...
0-3 Lakhs
30+ Years
Chhattisga..
Office Assis...
Sales Executive
Alukkas Enterprises Private Limited
Join the Alukkas Enterprises Private Limited team as a Full Time Sales Executive on Erekrut, specializing in S...
0-3 Lakhs
0-1 Years
Andhra Pra..
Sales
Personal Banker
Eduprizm Infotech
Join the Eduprizm Infotech team as a Full Time Personal Banker on Erekrut, specializing in Personal Banker in ...
3-6 Lakhs
0-1 Years
Bihar- Bha..
Public Relat...
Hiring InguntInsurance
Cluster Manager
Join the Cluster Manager team as a Full Time Hiring inguntInsurance on Erekrut, specializing in Hiring ingu...
Confidential
4-6 Years
Andhra Pra..
Insurance
Pharmacy Branch Manager
Keerthi Medicals Pvt Ltd
Join the Keerthi medicals Pvt Ltd team as a Full Time pharmacy branch manager on Erekrut, specializing in pha...
3-6 Lakhs
4-6 Years
Andhra Pra..
Administrati...
Junior Executive – Accou...
Alchemy Medicine Pvt Ltd
Join the Alchemy Medicine Pvt Ltd team as a Full Time Junior Executive - Accounts on Erekrut, specializing in ...
0-3 Lakhs
0-1 Years
Telangana-..
Accounting
Customer Service Manager
Trufind
Join the Trufind team as a Full Time Customer Service Manager on Erekrut, specializing in Customer Service Man...
3-6 Lakhs
1-3 Years
Andhra Pra..
Customer Ser...
US Banking Process
Mind Fox Consulting
Join the Mind Fox Consulting team as a Full Time US Banking Process on Erekrut, specializing in US Banking Pro...
3-6 Lakhs
0-1 Years
Delhi-New ..
Customer Sup...