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Telecalling Executive

Ketto

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra- Mumbai

Posted - 66 days ago

Applications - 6

Vacancies- 20

Join the Ketto team as a Full Time Telecalling Executive on Erekrut, specializing in Telecalling Executive in the Funding industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Responsibilities:

1. Contact potential or existing donors to inform them about our company's products.

2. Answer questions about our products.

3. Ask questions to understand donor's requirements and close sales.

4. Enter and update donor information in the database.

5. The call will have 4 major objectives:

• To show gratitude towards donors, keeping in mind the tone of voice by thanking them for the work they have done to save many lives.

• Get an idea as to why they dropped off from donating to a fundraiser and make note of their feedback. It could be a technical error or their personal choice, but gathering this information is crucial.

• Sales - This is where the candidate will request the donor to donate on that particular fundraiser itself by persuading them.

• If the opportunity presents itself, the candidate would be expected to upsell the amount. (For example: Let’s assume INR 1000 was amount they were intending to donate, the candidate would try & upsell 25% more).

What you bring to the table:

1. Work experience of 0-2 years in Telecalling

2. Willingness to work from office for 6 days in a week

Perks and benefits:

1. Attractive pay package on par with industry standards

2. Flexible and meritocratic work culture

3. Work environment aligned with diversity and inclusion parameters

4. Individual’s professional & personal growth via learning & development programs

Day shift -10 AM to 7 PM

Salary -16 to 25K per Month

Designation

Telecalling Executive

Key Skills

Call Center OperationsCall HandlingCalls HandlingCold CallingCustomer AssistantCustomer CareCustomer Care ServiceEffective communicationInbound SalesInbound SupportOutbound CallingOutbound SalesSalesTelecallerTelecallingTelecalling executive