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International Voice Process
Neogen Care

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Kerala-Thiruvananthapuram
Posted - 151 days ago
Applications - 1
Vacancies- 5
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Neogen Care is seeking a dedicated and professional individual to join our team as an International Voice Process representative. In this role, you will be responsible for handling international customer inquiries, providing exceptional customer service, resolving issues efficiently, and maintaining a high level of customer satisfaction. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a fast-paced environment. If you have a passion for helping others and are looking to grow in a dynamic and rewarding industry, we encourage you to apply for the International Voice Process position at Neogen Care.
Job Description

- Answering incoming calls from customers in a professional manner
- Resolving customer inquiries and issues efficiently and effectively
- Providing information about products and services offered by Neogen Care
- Maintaining a high level of customer satisfaction and retention
- Following company policies and procedures when handling calls
- Keeping accurate records of customer interactions and transactions
- Collaborating with team members to ensure seamless customer service experience
- Adhering to call center metrics and targets
- Adapting to and effectively communicating with customers from various countries and cultures
- Possessing excellent communication and interpersonal skills to build rapport with customers

Designation

International Voice Process

Key Skills
B2C SalesCall CenterCall HandlingCalls HandlingCold CallingEffective communicationInbound SalesInternational SalesInternational Sales ProcessNegotiation SkillsOutbound SalesSalesSales ActivitiesSales and MarketingSales PlanningVoice Support
Industry

Healthcare

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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