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COM.OPERATOR/C.C.E/TELECALLER

A-one Job Consultancy

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Rajasthan-Bhilwara

Posted - 178 days ago

Applications - 6

Vacancies- 10

The COMPUTER OPERATOR/CUSTOMER CARE EXECUTIVE /TELECALLER/DISPATCH EXECUTIVE/ MIS position at BACK OFFICE WORK involves handling incoming and outgoing calls, providing excellent customer service, resolving customer inquiries and issues, and maintaining accurate records of all interactions. As a key member of the team, you will be responsible for assisting customers with their queries, processing orders, and ensuring customer satisfaction. Additionally, you will be required to collaborate with other team members to ensure smooth operations and meet performance targets. The ideal candidate should have excellent communication skills, be customer-focused, and have experience in a similar role. Join our dynamic team and be part of a fast-paced and rewarding work environment. THIS VACANCY ALWAYS OPEN FOR BHILWARA. MALE /FEMALE FRESHER EXP APPLY THIS JOB SHARE CV - bhlaonejobs@gmail.com

Job Description

- Answer incoming phone calls and assist customers with inquiries or concerns
- Make outbound calls to follow up on customer requests or resolve any issues
- Utilize computer systems to accurately input customer information and update records
- Provide excellent customer service by addressing customer needs in a professional and timely manner
- Work closely with other team members to ensure a positive customer experience
- Follow company policies and procedures to maintain a high level of performance
- Handle multiple tasks efficiently in a fast-paced work environment
- Maintain a positive attitude and remain calm under pressure
- Meet or exceed established goals and metrics for call volume and customer satisfaction
- Participate in training and development programs to enhance skills and knowledge.

Designation

COM.OPERATOR/C.C.E/TELECALLER

Key Skills

Cold CallingComputer KnowledgeComputer OperatingCustomer Care ExecutiveCustomer HandlingCustomer Queries HandlingCustomer RelationCustomer Relationship ManagementCustomer Service RepresentativeDispatchingTelecallingTelecalling executive