Customer Care Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service to clients through phone, email, and chat
- Accurately enter and maintain customer information in database
- Address and resolve customer inquiries and issues in a timely manner
- Collaborate with team members to ensure customer satisfaction
- Use problem-solving skills to find solutions for customer concerns
- Follow up with customers to ensure their needs have been met
- Adhere to company policies and procedures when communicating with customers
- Assist with processing customer orders and returns
- Stay informed about company products and services to effectively assist customers
- Meet and exceed customer care goals and metrics
Designation
Customer Care Executive
Key Skills
Industry
Gems & Jewellery
Functional Area
Jewellery Retailing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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