Experience
Salary
Location
- Provide technical support to clients via phone, email, and chat
- Troubleshoot technical issues and provide solutions in a timely manner
- Document all interactions with clients in the customer relationship management (CRM) system
- Collaborate with the technical team to escalate more complex issues
- Keep abreast of the latest technologies and updates in the industry
- Assist in the development of technical documentation and training materials
- Participate in team meetings and training sessions to enhance technical knowledge
- Ensure high levels of customer satisfaction through excellent service delivery
- Proactively identify opportunities for process improvement and efficiency
- Maintain a positive and professional attitude while engaging with clients and colleagues.
Technical Support Executive
HR Services
Staffing and Recruiting
Full Time
Bachelor Degree
Work From Office
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