Virtual Relationship Manager

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Delhi-North East Delhi, Uttar Pradesh- Noida
Posted - 208 days ago
Applications - 9
Vacancies- 15
Nation Wide Consultancy is seeking a Virtual Relationship Manager to build and maintain relationships with clients in a remote setting. The ideal candidate will be responsible for providing excellent customer service, resolving client inquiries and concerns, and ensuring client satisfaction. The Virtual Relationship Manager will also be tasked with identifying opportunities for business growth and driving sales through relationship-building strategies. Strong communication skills, attention to detail, and a customer-centric approach are essential for success in this role. Previous experience in client relationship management or sales is preferred. Join our dynamic team and help us maintain strong connections with our clients while working remotely.
Job Description

- Serve as the primary point of contact for clients, building and managing relationships through virtual channels.
- Understand clients' needs and provide tailored solutions to meet their goals and objectives.
- Develop and maintain a strong understanding of the company's products and services to effectively communicate value to clients.
- Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations.
- Proactively identify opportunities for growth within existing client base and develop strategies to drive revenue.
- Utilize CRM systems to track client interactions, progress, and outcomes.
- Stay informed on industry trends and best practices to provide clients with up-to-date advice and recommendations.
- Foster a culture of trust, professionalism, and integrity in all client interactions.

Designation

Virtual Relationship Manager

Key Skills
Client Relationship ManagementCustomer RelationCustomer Relation ManagementCustomer RelationsCustomer Relationship ManagementCustomer Relationship Management (CRM)Relationship ManagerVirtual Relationship Manager
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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