Banking Customer Support
Experience
Salary
Location
Job Description
We are hiring for for Infosys for International Voice Process Associate - Banking Customer Support
Responsibilities:
- Handle inbound calls from international banking customers, addressing inquiries, providing assistance with transactions, and resolving issues promptly and efficiently.
- Utilise your excellent communication skills to ensure clear and effective communication with customers, delivering a superior service experience.
- Adhere to banking regulations and protocols while maintaining accuracy and compliance in all customer interactions.
- Collaborate with team members and other departments to optimize customer experiences and resolve complex issues.
- Demonstrate proficiency in Verbal and Non-Verbal Ability (VNA) assessments, as successful candidates are likely to be final selects.
Qualifications:
- Minimum qualification: Graduation.
- Excellent communication skills in English, both verbal and written.
- Previous experience in customer support, particularly in banking, is advantageous but not required.
- Ability to handle a fast-paced work environment and work well under pressure.
- Flexibility to work in rotational shifts as required.
Salary:
- Fresher Package: Up to 38,000 take-home salary.
- Experienced: Up to 43,000 take-home salary.
Designation
Banking Customer Support
Key Skills
Industry
IT-ITeS
Functional Area
IT Services and IT Consulting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Azure DevOps, Scripting , Co
HR Recruiter
Join the contract team as a Full Time Azure DevOps, scripting , co on Erekrut, specializing in Azure DevOp...
10-15 Lakhs
4-6 Years
Karnataka-..
Computer and...
Python Developer –API Platfo...
Risk Resources LLP
Join the Risk Resources LLP team as a Full Time Python Developer –API Platform on Erekrut, specializing in P...
10-15 Lakhs
4-6 Years
Karnataka-..
IT / Softwar...
Lead Backend Engineer
Proconnxt
Join the Proconnxt team as a Full Time Lead backend Engineer on Erekrut, specializing in Lead backend Engineer...
25-50 Lakhs
7-10 Years
Karnataka-..
Software Dev...
Flutter Developer
Raadm
Join the Raadm team as a Full Time Flutter Developer on Erekrut, specializing in Flutter Developer in the IT-I...
3-6 Lakhs
0-1 Years
Karnataka-..
Program Deve...
Talent Acquisition Executive
Freshers
Join the Freshers team as a Full Time Talent Acquisition Executive on Erekrut, specializing in Talent Acquisit...
0-3 Lakhs
0-1 Years
Karnataka-..
HR/ Human Re...
Field Sales Executive
Teamlease
Join the staffing team as a Full Time field sales exicutive on Erekrut, specializing in field sales exicutiv...
3-6 Lakhs
0-1 Years
Karnataka-..
Field Execut...
.jpeg)
Senior Interior Designer
Homzinterio
Join the Homzinterio team as a Full Time Senior Interior Designer on Erekrut, specializing in Senior Interior...
3-6 Lakhs
1-3 Years
Karnataka-..
Interior Des...
Customer Support
Object IT
Join the Object IT team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Sup...